The Current #9

Media's Multiple Revolutions: A News Case Study

by Hunter WorlandNov 13, 2024

The Current is a new series from NEA on the developments impacting consumer technology. Each installment examines a trend, disruption, or opportunity with consumer data. Posts are concise, informative, and always current.

The transformation of media has moved beyond the usual cycles of disruption into something more fundamental: a complete reimagining of how content is created, distributed, and monetized. AI is reshaping content creation, lowering barriers while also threatening to commoditize the very value of content itself. Independent creators with Netflix-scale audiences are building direct monetization channels that bypass traditional aggregators, inverting decades-old value chains. Legacy bundles are splintering while new ones coalesce around creators and communities. Meanwhile, social platforms have completed their evolution into full-fledged media companies – Instagram is now as much a destination for media producers to shape culture as it is for peers to share photos. 

To understand these shifts, we examined news media as a case study, not just because it sits at the intersection of these trends, but because the recent election cycle makes these changes particularly visible. We surveyed 350 American consumers aged 18-35, where these new patterns are most pronounced, focusing on three fundamental shifts: the fragmentation of distribution, the convergence of format, and the evolution of trust mechanisms.

The New Distribution Map

News distribution has fragmented into a constellation of platforms, each with its own gravity. Content flows through an ever-expanding universe of social platforms, podcasts, newsletters, aggregators – even LinkedIn, where 10% of our panel consume news. The dominance of social media manifests differently across age cohorts: for users under 25, TikTok has become the single most popular news source, while 30-35 year olds still primarily consume news through traditional TV and YouTube (74% and 62% respectively).

But what appears as chaos has an underlying logic. Each channel maps to specific use cases, creating a new content-distribution fit. Traditional media maintains its advantage where institutional infrastructure matters most – breaking news and original reporting. The data is striking (particularly when we look past social media which is the foremost channel for every use case). TV news captures almost twice the audience for breaking news as it does for commentary. Meanwhile, analysis and commentary have migrated to newer formats, with podcasts emerging as the preferred destination for opinion and longer-form discussion.

We see this logic play out in how media giants produce and distribute content. For example, The New York Times, its website already a destination when news breaks, will prioritize short-form articles, then repackage the same underlying reporting into a long-form podcast or a short-form video. This points to a clear opportunity for the media stack to enable individual or independent creators to achieve this adaptability without the infrastructure of a media giant.

The Video Imperative

While each medium serves its purpose, the default form is clearly moving towards video. When revisiting their news consumption over the last six months, video clips were the only format in which a majority of the panel had increased consumption. Even in an election year, only 17% of consumers reported increased consumption of long-form articles. It’s clear why; the panel selected short-form video as the most engaged medium by a factor of two compared to the next closest (short-form articles).

The Value of Human Judgment

The displacement of traditional media should not imply the displacement of human judgment in media altogether. For instance, when asked about preferred filters for news consumption, our panel still overwhelmingly chose human creators and curators over algorithmic recommendations or trending metrics (more than 2x algorithms, the second choice). Equally telling, the single biggest frustration in modern news consumption is determining credibility, cited more than twice as often as the next pain point (time management), in a world of bots and unbranded content.

By my account, this points to a future where AI supercharges the backend without displacing the frontend. Consider the teleprompter as an analogy: we watch leaders deliver speeches even though we have (or will soon have) access to the same text they're reading. We see inherent value in human delivery and judgment that transcends pure information transfer. As AI supercharges content creation and production, the human layer should become more valuable and more differentiated, not less. 

Our analysis points to several distinct opportunities in the emerging media infrastructure stack:

Content Licensing Infrastructure: 

The persistence of traditional media in reporting and breaking news, combined with fragmented distribution, demands new licensing infrastructure. This isn't just about rights management – it's about creating flexible systems that can value and track content as it transforms across formats and platforms. The opportunity extends beyond traditional licensing into the generative AI era, where content provenance and rights become exponentially more complex.

Format-Fluid Production Tools:

As video dominates consumption but text remains efficient for production, the market needs better tools for seamless format conversion. The opportunity lies in AI systems that can intelligently transform content across mediums while preserving the creator's voice and the content's integrity. Think of it as a universal translator for media formats – taking a single piece of content and automatically optimizing it for every platform and audience.

Creator Intelligence Suite: 

If AI commoditizes basic content creation, value will accrue to those who can build authentic connections and maintain trust. Just as leaders still speak from teleprompters rather than distributing transcripts, audiences will continue to seek human interfaces for content consumption. The opportunity here is in building AI-powered tools that enhance rather than replace human judgment – helping creators identify narratives, test angles with audiences, and optimize distribution while maintaining their essential human element.


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